As wound care clinicians and practitioners, we frequently saw and continue to see patients who are unable obtain products to aid in their treament, recovery, due to lack of access. The products were not available at local stores; they needed assistance ordering and forgot by the time a caregiver or family member was available to help; or they did not want to do the paperwork required for insurance to cover the product. As caregivers to loved ones, we were also unable to locally obtain products that were recommended by the physician. After searching, we may have forgotten to follow up; were unable to obtain authorization, or unfortunately just gave up.
Direct Patient was created to provide patients and caregivers with an affordable and convenient way to order medical supplies recommended by their physicians, delivered within 1-2 days in most instances.
Our goal is to provide patients with options to purchase supplies at a lower cost by paying cash, rather than going through the hassle and paperwork of Medicare and insurance companies.